Gaya APA

Payne, Adrian. (2000). The Essence of Services Marketing : Pemasaran Jasa Ed. 2 (Ke-2). Yogyakarta: ANDI.

Gaya Chicago

Payne, Adrian. The Essence of Services Marketing : Pemasaran Jasa Ed. 2. Ke-2 Yogyakarta: ANDI, 2000. Text.

Gaya MLA

Payne, Adrian. The Essence of Services Marketing : Pemasaran Jasa Ed. 2. Ke-2 Yogyakarta: ANDI, 2000. Text.

Gaya Turabian

Payne, Adrian. The Essence of Services Marketing : Pemasaran Jasa Ed. 2. Ke-2 Yogyakarta: ANDI, 2000. Print.