Gaya APA

Lovelock, Christoper, Lauren Wright. (2002). Principles of Service Marketing And Management Ed. 2 (Ed. 2). Amerika: Prentice Hall.

Gaya Chicago

Lovelock, Christoper, Lauren Wright. Principles of Service Marketing And Management Ed. 2. Ed. 2 Amerika: Prentice Hall, 2002. Text.

Gaya MLA

Lovelock, Christoper, Lauren Wright. Principles of Service Marketing And Management Ed. 2. Ed. 2 Amerika: Prentice Hall, 2002. Text.

Gaya Turabian

Lovelock, Christoper, Lauren Wright. Principles of Service Marketing And Management Ed. 2. Ed. 2 Amerika: Prentice Hall, 2002. Print.